Our Code of Ethics
Canopy’s Code of Ethics brings our leadership principles to life across everything we do, from how we serve customers to how we work with partners and each other. It is grounded in customer obsession, commercial rigor, technical excellence, and the belief that moving quickly with integrity is the only sustainable way to grow.
Living Our Principles Every Day
Everyone who represents Canopy — employees, directors, contractors, suppliers, and partners — is expected to act in line with our leadership principles: move quickly, learn together, trust your gut, and take ownership to solve problems. We value people who create long‑term value over those who extract it, and we expect decisions that put customers first, protect trust, and keep things as simple as possible, even when the problems are hard.
Ethics, Compliance, and How We Operate
Our Ethics & Compliance function sits within the legal and risk framework of the business and exists to help Canopy grow the right way, not to slow it down. It focuses on practical, lightweight controls around ethical conduct, anti‑bribery, conflicts of interest, competition, and sanctions, while other specialist teams oversee areas such as information security and data privacy.
Culture of Ownership and Simplicity
Every Canopy team member completes regular Code of Ethics learning, with short, relevant training focused on real customer and commercial scenarios rather than theory. Leaders are expected to model “nothing is too difficult” ownership, close the loop on decisions, and create a culture where moving fast never comes at the expense of doing the right thing.
Accountability and Transparency
We run proportionate internal and third‑party reviews to keep our policies effective and simple, updating them as our markets, regulations, and customer needs evolve. When issues arise, we investigate, partner closely with People/HR, and take clear corrective actions so that trust is protected and lessons are shared across the company.
Speaking Up and Learning Together
Everyone at Canopy is encouraged to speak up early, ask questions, and challenge decisions that don’t feel right — action is better than no action, especially when it protects a customer or our reputation. Colleagues and stakeholders can raise concerns through their manager, People/HR, legal, or an independent 24/7 channel, with a commitment to fairness, confidentiality where possible, and zero tolerance for retaliation.